Privacy Policy

Business Name: Bansi Suppliers
Website: https://bansisuppliers.co.ke/
Effective Date: [2021]
Privacy Contact: info@bansisuppliers.co.ke

1. Introduction

At Bansi Suppliers, we value your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, protect and share personal information when you visit our website, request a quotation, submit a procurement document, place an order or communicate with us.

Our services include corporate procurement, personal protective equipment (PPE), industrial safety products, office furniture, first aid equipment, cleaning supplies and other workplace essentials.

We aim to handle personal information in accordance with Kenya’s Data Protection Act, 2019, and other applicable data-protection requirements.

2. Who Is Responsible for Your Information?

Bansi Suppliers is responsible for determining how personal information collected through its business activities is used, where it acts as the data controller.

Business: Bansi Suppliers
Website: https://bansisuppliers.co.ke/
Privacy enquiries: info@bansisuppliers.co.ke

Where another organisation determines how personal information must be processed, our responsibilities may depend on the relevant contractual and legal arrangements.

3. Personal Information We Collect

We collect personal information that is reasonably necessary to respond to enquiries, prepare quotations, process orders and manage our business services.

Information You Provide

Depending on your interaction with us, this may include:

  • Full name and contact details
  • Company or organisation name
  • Business email address and telephone number
  • Billing and delivery information
  • Product enquiries and purchasing requirements
  • Product specifications, sizes and quantities
  • Quotation and order references
  • Payment confirmation or transaction references
  • Communications with our customer service and procurement team

Procurement Documents

When you submit an RFQ, BOQ, Excel spreadsheet, PDF, purchase requisition, LPO or other procurement document, it may contain business information and personal details relating to authorised representatives or employees.

We use this information to evaluate the requirements, prepare quotations and coordinate the related purchasing process.

Please avoid including unnecessary sensitive personal information in procurement documents.

Website and Technical Information

When you visit our website, technical information may be collected through website systems and enabled services.

This may include:

  • Internet Protocol (IP) address
  • Browser and device information
  • Pages visited
  • Date and time of access
  • Website functionality and error information
  • Cookie preferences and identifiers, where applicable

The exact information collected depends on the website technologies and services enabled.

4. How We Use Your Personal Information

We use personal information for legitimate business purposes, including:

  • Responding to customer and supplier enquiries
  • Preparing quotations and commercial proposals
  • Reviewing RFQs, BOQs and procurement documents
  • Processing and managing orders
  • Coordinating payments, invoices and delivery
  • Responding to product availability and specification questions
  • Providing customer support
  • Managing approved corporate purchasing arrangements
  • Maintaining business and accounting records
  • Preventing fraud and protecting website security
  • Meeting applicable legal and regulatory obligations

Where permitted by law, information may also be used to improve our services, maintain business relationships and communicate relevant updates.

We do not treat the submission of an ordinary quotation enquiry as automatic consent to receive unrelated promotional marketing.

5. Legal Basis for Processing

Depending on the circumstances, we may process personal information where it is necessary:

  • To respond to a request or take steps toward a contract
  • To perform an agreed contract or supply arrangement
  • To comply with a legal obligation
  • For a legitimate business purpose permitted by law
  • To protect the security of our website and services
  • Where valid consent has been obtained, when required

The applicable basis depends on the purpose and nature of the information being processed.

Where consent is required, it will be requested through an appropriate mechanism.

6. Corporate Procurement and Uploaded Documents

Bansi Suppliers allows organisations to submit procurement requirements through its website and other communication channels.

Uploaded documents may include product schedules, departmental requirements, employee-size breakdowns, delivery information and purchasing approvals.

We use these documents for the purposes connected with the procurement enquiry.

Access should be limited to personnel and service providers who require the information for legitimate business activities.

Customers submitting documents containing other people’s personal information should ensure that they have an appropriate lawful basis and authority to share it.

7. Orders, Payments and Invoicing

When processing an order, we may use customer information to confirm the products, quantities, delivery location, payment status and invoicing requirements.

Payment processing may involve banks, mobile-money providers, payment gateways or other authorised payment services, depending on the payment method used.

Where an external payment provider is used, that provider may process information according to its own privacy terms and legal responsibilities.

We do not claim to store complete payment-card numbers unless such processing is actually part of our verified payment arrangements.

8. Cookies and Website Technologies

Our website may use cookies and similar technologies to support normal operation and improve the visitor experience.

Depending on the services enabled, cookies may be used for:

  • Website functionality and security
  • Shopping cart and checkout functions
  • Remembering relevant preferences
  • Website performance measurement
  • Analytics and usage reporting
  • Other purposes disclosed through an applicable cookie notice

Some cookies may be necessary for the website to function.

Where consent is required for optional cookies or tracking technologies, we will provide an appropriate means of managing that consent.

Visitors may also control certain cookies through their browser settings.

Disabling essential cookies may affect parts of the website, including account, cart or checkout functionality.

9. Marketing Communications

Bansi Suppliers may communicate with customers about enquiries, quotations, orders and existing business relationships.

Promotional communications will be handled in accordance with applicable legal requirements.

Where consent is required for direct marketing, we will seek it before sending the relevant communications.

You may request that we stop using your personal information for direct marketing by contacting:

info@bansisuppliers.co.ke

A marketing opt-out does not prevent necessary communication about an active quotation, order or contractual arrangement.

10. Sharing Personal Information

We may share relevant information with third parties where reasonably necessary for lawful business operations.

Depending on the transaction, these may include:

  • Delivery and courier providers
  • Payment service providers and financial institutions
  • Website hosting and technical service providers
  • Accounting and professional advisers
  • Relevant product suppliers or fulfilment partners
  • Government agencies or regulatory authorities where legally required

We aim to limit disclosures to information reasonably necessary for the relevant purpose.

We do not sell customer personal information to third-party data brokers.

Where third parties process personal information on our behalf, appropriate contractual and security safeguards should be maintained.

11. Data Storage and Security

We take reasonable organisational and technical steps to protect personal information against unauthorised access, misuse, alteration, disclosure and loss.

These measures may include access controls, secure communication methods, system maintenance and appropriate staff procedures.

However, no website, electronic transmission or storage system can be guaranteed completely secure.

Customers should avoid transmitting passwords, unnecessary identity documents or sensitive information through ordinary enquiry forms.

If you believe information submitted to us has been compromised, please contact us promptly.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by law.

Retention may depend on the information involved, including:

  • Customer enquiries and quotation records
  • Order and delivery documentation
  • Invoices and accounting records
  • Contractual requirements
  • Legal or regulatory obligations
  • Dispute resolution and fraud prevention

When information is no longer required, appropriate deletion, anonymisation or secure disposal measures should be applied.

Specific retention periods should be maintained in our internal data-retention procedures.

13. International Data Transfers

Some website hosting, email, analytics, payment or technical service providers may process information outside Kenya.

Where personal information is transferred internationally, we will seek to comply with applicable Kenyan data-protection requirements, including relevant safeguards or other lawful transfer conditions.

International transfers should be assessed according to the actual service providers and processing arrangements used.

14. Your Data Protection Rights

Under applicable Kenyan data-protection law, individuals have rights relating to the processing of their personal information.

Depending on the circumstances and legal requirements, these may include:

  • The right to be informed about how personal information is used
  • The right to request access to personal information
  • The right to request correction of inaccurate or misleading information
  • The right to object to certain processing
  • The right to request deletion where the legal conditions are met
  • The right to request restriction of processing in applicable circumstances
  • The right to data portability where applicable
  • The right to withdraw consent where consent is the lawful basis for processing

Some requests may be subject to applicable legal limitations, including obligations to retain particular business records.

To exercise your rights, contact info@bansisuppliers.co.ke.

We may need to verify your identity or authority before disclosing or changing personal information.

Requests will be handled within applicable legal timeframes.

15. Children’s Personal Information

Our website and corporate procurement services are primarily intended for business and organisational users.

We do not intentionally request personal information from children through ordinary procurement forms.

If a procurement document contains children’s information, the submitting organisation should ensure the disclosure is lawful and necessary.

If you believe a child’s information has been submitted inappropriately, please contact us.

16. Third-Party Websites

Our website may contain links to external websites, manufacturer resources, payment platforms, delivery services or social media channels.

These services may operate under separate privacy policies.

We encourage visitors to review the privacy information provided by third parties before submitting personal information to them.

17. Accuracy of Information

Customers and business representatives should provide accurate and relevant information when submitting enquiries, placing orders or uploading procurement documents.

If your contact details, delivery information or other important personal information changes, please notify us where an update is required.

We will take reasonable steps to correct inaccurate information when appropriate.

18. Complaints and Privacy Concerns

If you have a concern about how Bansi Suppliers handles your personal information, please contact us so that we can review the matter.

Email: info@bansisuppliers.co.ke
Phone: +254 722 353 974

You may also have the right to raise a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya.

Official website: https://www.odpc.go.ke/

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website technologies, business procedures or applicable laws.

The revised policy will be published on our website with an updated effective date.

Where a change requires additional notice or consent, we will take appropriate steps under applicable law.

20. Contact Bansi Suppliers

For privacy enquiries, personal data requests or questions about this policy, contact:

Bansi Suppliers

Website: https://bansisuppliers.co.ke/

Privacy Email: info@bansisuppliers.co.ke

Procurement Email: procurement@bansisuppliers.co.ke

Phone / WhatsApp: +254 722 353 974

You can also visit our Contact Us page.

Bansi Suppliers — Source. Supply. Succeed.