Terms & Conditions
Terms and Conditions
Effective Date: [2026]
Website: www.bansisuppliers.co.ke
Business Name: Bansi Suppliers
Welcome to Bansi Suppliers. These Terms and Conditions govern your access to and use of our website, products, services, quotations, and related business transactions. By using our website or engaging with our business, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these Terms, you should not use this website or proceed with any transaction through Bansi Suppliers.
1. About Bansi Suppliers
Bansi Suppliers is a supplier of workplace products, including but not limited to safety equipment, personal protective equipment (PPE), office furniture, office supplies, and related business support products. We serve individuals, businesses, institutions, contractors, and corporate procurement teams in Kenya.
2. Acceptance of Terms
By accessing this website, submitting an enquiry, requesting a quotation, placing an order, or purchasing products from Bansi Suppliers, you confirm that you have read, understood, and accepted these Terms and Conditions.
3. Products and Services
Bansi Suppliers makes reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on the website are accurate and up to date. However:
- Product images are for illustration purposes and may vary slightly from the actual item supplied.
- Product colours, finishes, dimensions, brands, packaging, or technical details may vary depending on availability or manufacturer updates.
- Product availability is subject to stock levels at the time of confirmation.
- We reserve the right to change, update, replace, or discontinue products without prior notice.
4. Quotations
All quotations issued by Bansi Suppliers are subject to the following conditions:
- Quotations are valid only for the period stated on the quotation document.
- Prices may change after the quotation validity period expires.
- A quotation does not constitute a binding agreement until confirmed by Bansi Suppliers.
- Product availability is subject to confirmation at the time of order processing.
- Delivery charges, installation charges, taxes, and other additional costs may apply unless otherwise stated.
Bansi Suppliers reserves the right to revise quotations where product specifications, quantities, delivery requirements, or market conditions change.
5. Orders and Order Confirmation
An order shall only be deemed confirmed after:
- The customer accepts the quotation or order terms,
- Required payment or deposit is received where applicable,
- And Bansi Suppliers confirms acceptance of the order.
We reserve the right to decline, cancel, or limit any order at our discretion, including where:
- Products are unavailable,
- Pricing errors have occurred,
- Payment is not successfully completed,
- Or the order cannot reasonably be fulfilled.
6. Pricing
All prices are subject to change without prior notice unless confirmed in an official quotation or invoice.
While we aim to ensure pricing accuracy, Bansi Suppliers is not responsible for typographical, system, or listing errors. If a pricing error is identified after an order is placed, we reserve the right to cancel or revise the order and notify the customer accordingly.
7. Payment Terms
Payment terms may vary depending on the nature of the order, customer category, and agreement between the parties.
Unless otherwise agreed in writing:
- Payment may be required in full before dispatch or delivery.
- For selected orders, a deposit may be required before processing.
- Corporate account terms, where approved, shall be governed by the agreed credit period.
- Late payments may affect delivery schedules, future quotations, or order processing.
Bansi Suppliers reserves the right to suspend supply where payment obligations are not met.
8. Delivery and Fulfilment
Bansi Suppliers works to deliver products within the agreed timeline where possible. However, delivery timelines are estimates and may be affected by:
- Stock availability,
- Supplier lead times,
- Transport delays,
- Weather conditions,
- Public holidays,
- Or circumstances beyond our control.
Delivery terms:
- Delivery charges may apply unless otherwise agreed.
- The customer is responsible for providing accurate delivery details.
- Delivery shall be deemed complete when products are delivered to the agreed location or made available for collection.
- Risk in the products may pass to the customer upon delivery or collection, depending on the order arrangement.
We are not liable for delays caused by events outside our reasonable control.
9. Inspection and Acceptance
Customers are encouraged to inspect products upon delivery or collection.
Any shortages, visible damage, or incorrect items should be reported to Bansi Suppliers within [24/48] hours of delivery. Failure to notify us within a reasonable time may be treated as acceptance of the delivered products.
10. Returns and Exchanges
Returns and exchanges may only be accepted subject to Bansi Suppliers’ approval and applicable product conditions.
Products may not be eligible for return where they are:
- Used, damaged, altered, or not in original condition,
- Special-order or custom items,
- Clearance or non-returnable items,
- Or items supplied in accordance with customer-approved specifications.
Approved returns must generally be requested within [insert period] and may be subject to inspection before acceptance.
Transport, restocking, or handling charges may apply where applicable.
11. Refunds
Refunds, where approved, will be processed using the appropriate method determined by Bansi Suppliers. Refund approval is subject to inspection, return conditions, and confirmation that the item qualifies for refund.
Refund timelines may vary depending on banking, payment platform, and administrative processing periods.
12. Warranties and Product Use
Where manufacturer warranties apply, such warranties remain subject to the manufacturer’s terms and conditions.
Bansi Suppliers does not guarantee that any product is suitable for a specific purpose unless expressly confirmed in writing.
Customers are responsible for ensuring that products purchased are appropriate for their intended application, environment, and operational requirements.
Products should be used in accordance with manufacturer guidance, safety instructions, and applicable regulations.
13. Limitation of Liability
To the maximum extent permitted by law, Bansi Suppliers shall not be liable for:
- Indirect, incidental, or consequential losses,
- Loss of profit,
- Loss of business,
- Loss of contracts,
- Loss arising from delayed delivery,
- Or loss caused by misuse of products.
Our total liability in relation to any claim shall not exceed the value of the specific product or order giving rise to the claim, unless otherwise required by law.
14. Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with its performance, security, or accessibility.
You must not:
- Use the website for fraudulent purposes,
- Attempt unauthorized access,
- Introduce malicious software,
- Copy or misuse website content without permission,
- Or engage in any activity that may harm Bansi Suppliers or its users.
15. Intellectual Property
All website content, including text, graphics, branding, logos, images, page designs, and other materials, is the property of Bansi Suppliers unless otherwise stated.
No content from this website may be copied, reproduced, republished, distributed, or used commercially without prior written consent from Bansi Suppliers.
16. Privacy
Your use of this website may involve the collection and processing of personal information. Such information shall be handled in accordance with our Privacy Policy.
By using this website or submitting your information, you consent to the collection and use of your information for purposes related to enquiries, quotations, customer service, order processing, and business communication.
17. Third-Party Links
This website may contain links to third-party websites or services for convenience. Bansi Suppliers does not control or endorse such external websites and is not responsible for their content, security, availability, or practices.
18. Force Majeure
Bansi Suppliers shall not be held liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to:
- Natural disasters,
- Acts of government,
- Labour disputes,
- Supply chain disruptions,
- Transport interruptions,
- Power failures,
- Internet outages,
- Or other unforeseen events.
19. Changes to Terms and Conditions
Bansi Suppliers reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. Updated terms shall take effect upon publication on the website.
Customers are encouraged to review this page periodically.
20. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Kenya.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts of Kenya.
21. Contact Information
For enquiries regarding these Terms and Conditions, please contact:
Bansi Suppliers
Website: www.bansisuppliers.co.ke
Email: legal@bansisuppliers.co.ke
Phone: 0722 353 974
