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FAQ’S

FAQ’s: Shopping at Bansi Suppliers – Your Ultimate Guide

1. Introduction to Bansi Suppliers

1.1 Exploring an Extensive Product Range

Shopping at Bansi Suppliers offers a myriad of products across diverse categories, from electronics to fashion, safety items, and home appliances. This FAQ’s guide aims to simplify the process of shopping and navigating through their website seamlessly.

2. How to Shop at Bansi Suppliers

2.1 Browsing and Adding to Cart

To commence your shopping journey, browse through the various categories available on the Bansi Suppliers website. Upon finding an item of interest, simply click on the “add to cart” button.

2.2 Checkout Process

When ready to proceed, click on “buy now” to initiate the checkout process. You’ll need to input essential details like your name, shipping address, and mobile phone number to complete the purchase.

2.3 Registration

Registration at Bansi Suppliers is swift and straightforward. Click on the “Login” link at the top right corner of the page, then select the “Register” box within the New Customer section. Fill in all required fields accurately, ensuring a seamless shopping experience.

2.4 Guest Checkout or Social Media Login

For those inclined towards convenience, Bansi Suppliers allows guests to make purchases without creating an account. Alternatively, log in using your social media credentials to streamline the process.

3. Exploring Services and Showroom Information

3.1 Online Retail and Pickup Point

As an online retail store, Bansi Suppliers exclusively operates through their website. However, customers can collect their orders from their offices at the provided address.

3.2 Product Inspection

Given the nature of their operation, Bansi Suppliers do not facilitate physical product inspections. However, the platform ensures that all displayed items correspond accurately to their online representation.

4. Product Diversity and Search Mechanism

4.1 Wide Array of Categories

From safety items to fashion, electronics, and home appliances, Bansi Suppliers cater to a diverse clientele with their extensive product offerings.

4.2 Efficient Search Functionality

Utilize the powerful search bar located at the top right of the website to find specific products. Refine your search further using category tabs to streamline your browsing experience.

5. Product Authenticity and Stay Updated

5.1 Authenticity Assurance

Bansi Suppliers source their products from authorized distributors/vendors, guaranteeing top-notch quality and authenticity.

5.2 Staying Informed

To remain updated on new arrivals, deals, and offers, subscribe to their newsletter or follow their social media pages for real-time updates.

6. Payment and Delivery Options

6.1 Payment Choices

Customers enjoy a range of payment options, including Cash on Delivery, mobile money, and credit card payments, ensuring flexibility and security.

6.2 Shipping Details and Timelines

Shipping costs vary based on location, while orders within the specified city/area can expect same-day delivery if placed before 1 PM. Deliveries to other areas typically take a maximum of 48 hours.

7. Address Correction, Returns, and Customer Support

7.1 Address Updates

In case of an incorrect address, customers can easily rectify this by accessing their account settings or contacting Bansi Suppliers via email sales@bansisuppliers.co.ke.

7.2 Return Policy and Customer Support

Customers have a 7-day notice period for returns. For any concerns regarding late deliveries or other queries, the customer support team can be reached via email or phone during business hours.

Conclusion

Shopping at Bansi Suppliers offers a hassle-free experience with a vast array of products, secure payment options, and efficient delivery services. Stay connected through their newsletter and social media platforms for the latest updates and deals.


Frequently Asked Questions [FAQ’S]

1. How do I contact customer support at Bansi Suppliers? Feel free to contact our customer support team by emailing us at sales@bansisuppliers.co.ke or calling us at +254 722 353 974 or +254 797 619 609 from Monday to Saturday between 9 AM to 5 PM.

2. Can I expect same-day delivery for orders placed outside the specified city/area? Orders placed before 1 PM within the specified area are eligible for same-day delivery. For other locations, deliveries typically take a maximum of 48 hours.

3. Is there a showroom for Bansi Suppliers? Bansi Suppliers operates exclusively online; however, customers can collect their orders from our pickup point at our offices located at Barkat House Kumasi Rd.

4. Can I browse products physically before purchasing? Unfortunately, all products are stored in a warehouse inaccessible to customers. However, our website provides comprehensive information and images for accurate representation.

5. How do I ensure the authenticity of products purchased from Bansi Suppliers? Rest assured, all our products are sourced from authorized distributors/vendors, guaranteeing top-notch quality and authenticity.